Introduction
4 Seasons Firearms ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our AI assistant "Gunny."
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Government-issued identification for firearm purchases
- Payment information processed through Fortis
- FFL transfer documentation
- Training and range usage records
Gunny AI Interactions
- Voice recordings and transcripts of conversations
- Questions asked and responses provided
- Usage patterns and preferences
- Customer service interactions and support tickets
How We Use Your Information
- Process firearm purchases and FFL transfers
- Conduct required background checks
- Provide customer support through Gunny AI
- Schedule training classes and range time
- Comply with federal, state, and local laws
- Improve our products and services
Legal Compliance
As a federally licensed firearms dealer, we are required to:
- Maintain records of all firearm transactions
- Comply with ATF recordkeeping requirements
- Report certain transactions to law enforcement
- Cooperate with lawful investigations
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure storage of customer records
- Regular security audits and updates
- Limited access to personal information
Gunny AI Data Handling
Our AI assistant Gunny is designed to provide personalized service while protecting your privacy:
- Conversations are secured and encrypted
- AI processing occurs on secure servers
- Personal data is not shared with third parties
- You can request deletion of conversation history
Third-Party Services
- Fortis: Payment processing (PCI DSS compliant)
- n8n: Workflow automation for customer service
- Medusa: E-commerce platform for order management
Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of certain information (subject to legal requirements)
- Opt out of marketing communications
- Request a copy of your data
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@4seasonsfirearms.com
Phone: (555) 123-4567
Address: [Your Business Address]
Important Note
Due to federal firearms laws, certain records must be maintained for specified periods and cannot be deleted upon request. We will inform you of any limitations when you make data deletion requests.